FAQ
How much will I pay to charge my EV at a CHARGE station?
R9.15 (incl VAT) per kWh.
How do I settle the payment for my charge?
Payment for your charging session is made through the CHARGE mobile app. Simply download the app, link your payment method, and follow the on-screen prompts to start your session. Payment methods include credit and debit cards (VISA and Mastercards).
What are the operating hours of the station?
The CHARGE Wolmaransstad station operates 24 hours a day, seven days a week.
I downloaded the CHARGE mobile app, added a payment method, and was charged R1 on my credit card - could you clarify why the R1 went off?
The R1 charge on your credit card is a small test transaction that’s part of a security process called tokenization. When you added your payment method, this charge was made to verify your card and assign a unique security code (called a token) to your card. This token will be used for any future transactions, instead of your actual card details, making your payments safer.
Will it always debit my same credit card?
You have the option to add more than one credit or debit card as a payment method. Your preferred option can be saved as your primary card.
Can I use the CHARGE app to charge at other EV charging stations?
No, the CHARGE app is designed specifically for use at CHARGE EV charging stations and cannot be used at other EV charging stations.
Have more questions?
If you need more information or have additional questions, please get in touch. We’re here to help!
