Terms and Conditions for Zero Carbon Charge (PTY) Ltd
Last Updated: March 2024
Welcome to Zero Carbon Charge, the provider of off-grid electric vehicle charging solutions accessible through our mobile application (the “App”). By using our App and services, you agree to be bound by the following terms and conditions (the “Terms”). Please read them carefully.

1. Acceptance of Terms

By accessing or using our App, you confirm that you have read, understood, and agreed to be bound by these Terms. If you do not agree with any part of these Terms, you must not use the App.

2. Use of the App

The App provides a platform for you to initiate and manage electric vehicle charging sessions at our off-grid locations. To use the App, you must have a compatible mobile device with active mobile data services. You acknowledge that your ability to use the App and its functionalities is dependent upon external factors such as your mobile network provider and your device’s capabilities. Zero Carbon Charge is not responsible for any fees or charges incurred from your mobile data usage.

3. Account Registration and Security

To access certain features of the App, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

4. Payments and Billing

The App allows you to store payment method details for purchasing our services. You represent and warrant that you have the legal right to use any payment method(s) linked to your account. You acknowledge that Zero Carbon Charge uses third-party services for payment processing and that you may be subject to the terms and conditions of these third-party services. Zero Carbon Charge is not responsible for any errors or unauthorized transactions made through your account.

5. User Conduct

You agree not to misuse the App or help anyone else do so. You agree not to engage in any conduct that is harmful, fraudulent, deceptive, or disruptive to the operation of the App or the provision of our services.

6. Limitation of Liability

To the fullest extent permitted by law, Zero Carbon Charge, its officers, directors, employees, and agents disclaim all warranties, explicit or implied, in connection with the App and your use thereof. Zero Carbon Charge shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the App.

7. Indemnity

You agree to defend, indemnify, and hold harmless Zero Carbon Charge and its affiliates, and their employees, contractors, agents, officers, and directors from and against any and all claims, damages, obligations, losses, liabilities, costs, debt, and expenses (including but not limited to attorney’s fees) arising from your use of the App, including any breach by you of these Terms.

8. Changes to Terms

Zero Carbon Charge reserves the right to modify or replace these Terms at any time at our sole discretion. We will provide notice of any material changes to the Terms, either by posting a notice on our website, sending you an email, or through the App itself.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of South Africa, without regard to its conflict of law provisions.

10. Contact Us

If you have any questions about these Terms, please contact us at [email protected].za.